Customer Service Officer - Punggol
Puricare Pte Ltd Punggol Full-time
Customer Service Officer (Up to $3000)
Position 1
Responsibilities- Support on all technical, operations, and logistic matters
- Handle and liaise incoming shipment
- Prepare quotation/Delivery order
- Update daily jobs on CRM system
- Follow up with Customer on site situation/installation date/demo/training
- Coordinate on all site installation/delivery schedule
- Any adhoc duties as per assigned
Position 2
Responsibilities- In Charge of all contracts and liaise with customers
- Reply emails and answer phone calls for customers enquiries
- Schedule daily jobs
- Update daily jobs on CRM system
- Work closely with technical team
- Any adhoc duties as per assigned
- Min ITE or diploma in Engineering Discipline
- At least 1 year of relevant working experience
- Bilingual in English
- Able to communicate with Chinese-speaking customers
- Proficient in MS office applications
- Good communication and negotiation skills
- Posses initiative and able to work independently with minimal supervision
- Able to work under pressure and meet tight deadlines
Interested candidate may email your resume to: [email protected] or whatsapp to: 96518935
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