Customer Service Officer ( 5 days work)
Gogo Tech Ltd Toa Payoh Full-time
What you will deliver
- Provide quality customer services to prospective and existing clients in a professional manner
- Answer and handle customer’s enquiries, feedback and complaints with high service standards to retain existing customers timely and tactfully
- Work with a team of customer servicing staff in providing full support to clients’ enquiries
- Assist in any ad hoc tasks assigned by supervisor and Customer Service Manager
- Chinese speaking is a bonus to communicate with our stakeholder
- Equipped with 2 years of customer-facing experience/ Call center experience
- Mature with a positive attitude, resilient, self-motivated and strong desire to deliver exceptional results with great attention to accuracy and detail
- Customer service-oriented, a good team player with good communication skills and a strong sense of responsibility
- Prior experience in Logistics would be a bonus
- Proficient in Google Docs, Sheets, and other online documentation platform
- Able to work on weekends/PHs
- Proficiency in Mandarin would be an added advantage to facilitate communication with stakeholders.
Mobot Pte LtdToa Payoh
Customer Care Officer
Location
Mobot HQ – Singapore
Salary
SGD $2,600 – $3,200 per month
Employment Type
Full-time
About the Role
We are looking for a responsible and customer-focused Customer Care...
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