Air & Sea Freight Customer Service Executive - Pasir Ris

• Location: CIAS Cargo, Changi, Singapore
• Salary: S$2,400 – S$3,000/month + performance-based bonuses
• Employment: Full-Time, Permanent
• Working Hours: Monday – Friday, 9:00 AM – 6:00 PM

Why This Role

Join a renowned air cargo and logistics company with a global presence in 42 countries. Build on your prior cargo or logistics experience in a hands-on, operational role while working in a collaborative environment that offers structured mentorship and career progression.

• Manage customer inquiries and bookings across air and sea freight services
• Coordinate with overseas agents, shipping lines, and internal teams to ensure timely deliveries
• Handle documentation, customs clearance coordination, and shipment tracking
• Provide shipment updates and resolve client or stakeholder issues promptly
• Maintain accurate records to ensure consistent end-to-end service

• Prior experience in air or sea freight operations, cargo coordination, or logistics
• Strong communication and interpersonal skills
• Organized, proactive, and detail-oriented
• Ability to multitask and solve problems independently

• Performance-based bonuses
• Structured mentorship and career advancement pathways
• Supportive and inclusive workplace culture

Poon Weng Teik | EA Personnel License: R1657737