[ref. n4311220] Workle Pte Ltd - Customer Service Executive (Import/ Export)
Workle Recruitment Agency Changi Full-time
Job Information
- Location: Changi (transport provided)
- Mon to Fri 9am – 5.30pm | Alt Sat 9am – 1pm
- Salary: $3,500 basic
Responsibilities:
Import- Act as single point of contact for Airfreight Import
- Manage internal and external customers for the movement of import shipments
- Follow up on urgent shipments pro-actively
- Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
- Ensure that customers’ expectations are being met and mapped in SOP
- Regular Business Review with Customers – MBR or QBR
- Perform ad hoc tasks as assigned by Immediate Superior
- Perform End to End Process which include Billing
- Follow up with Customer on any Billing Disputes
- Act as single point of contact for Airfreight Import
- Manage internal and external customers for the movement of import shipments
- Follow up on urgent shipments pro-actively
- Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
- Ensure that customers’ expectations are being met and mapped in SOP
- Regular Business Review with Customers – MBR or QBR
- Perform ad hoc tasks as assigned by Immediate Superior
- Perform End to End Process which include Billing
- Follow up with Customer on any Billing Disputes
Requirements:
- Experienced in Airfreight
- Minimum 3 " O" Level or 5 " N " Level
- 2 year's experience within the same industries / field
EA Personnel Reg No: R1433735 Teng Wei Mun (Celest)
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