Healthcare Operations Senior Executive/ Assistant Manager, Medical Clinic - Toa Payoh - ref. r63706519

• Oversee and manage clinic operations, including patient registration, appointment scheduling, and service delivery
• Monitor service KPIs and patient experience indicators to ensure quality and timeliness of care
• Coordinate staffing schedules, supervise frontline staff, and support their training and performance management
• Work closely with medical and nursing teams to streamline workflows and improve clinic efficiency
• Support billing, financial counselling, and subsidy-related matters in compliance with policies
• Identify and implement process improvements to enhance operational effectiveness
• Prepare reports on clinic performance and support management in data analysis and planning
• Ensure compliance with healthcare regulations, safety standards, and internal SOPs
• Handle escalated service issues and facilitate resolution to maintain patient satisfaction

• Bachelor Degree level in Healthcare Administration/ Business Administration or related studies
• 2 - 4 years of experience in clinic or healthcare operations
• Strong leadership, problem-solving, and communication skills
• Familiarity with clinic systems (e.g., EMR, billing systems)
• Able to work independently in a fast-paced, patient-centric environment

Interested applicants, kindly furnish us with your full and detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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EA Personnel Reg No: R1217674