Hr assistant/ hr manager

Location: Main Office

Job Summary:

This role requires an experienced HR professional who can effectively manage HR operations, foster a positive work environment, and contribute to the strategic goals of the organization.

Key Responsibilities:

1. Employee Relations:

• Develop and implement employee relations strategies to promote a positive workplace culture.
• Address and resolve employee concerns, grievances, and conflicts in a fair and timely manner.
• Conduct investigations into employee complaints and recommend appropriate actions.
• Promote open communication channels between employees and management.
• Implement employee engagement initiatives to improve morale and retention.

1. Compensation & Benefits:

• Oversee the development and administration of compensation and benefits programs.
• Conduct market analysis to ensure competitive salary structures and benefits packages.
• Manage annual salary review and bonus processes.
• Communicate compensation and benefits information to employees clearly and effectively.
• Ensure compliance with all legal and regulatory requirements related to compensation and benefits.

1. Performance Management:

• Implement and manage the performance management system, including goal setting, performance appraisals, and feedback processes.
• Provide guidance and support to managers in addressing performance issues.
• Develop and implement performance improvement plans for underperforming employees.
• Analyse performance data to identify trends and areas for improvement.
• Foster a culture of continuous feedback and development.

1. Payroll:

• Oversee the payroll process to ensure accurate and timely payment of employee salaries.
• Ensure compliance with payroll regulations and tax laws.
• Address and resolve payroll discrepancies and employee inquiries.
• Collaborate with the finance department to ensure accurate financial reporting.
• Implement and maintain payroll systems and software.

1. HR Policy Compliance:

• Develop, implement, and enforce HR policies and procedures in compliance with local labour laws and regulations.
• Conduct regular reviews and updates of HR policies to reflect changes in legislation and best practices.
• Provide training and guidance to managers and employees on HR policies.
• Conduct compliance audits and take corrective actions as necessary.
• Handle employee disciplinary actions in accordance with company policies.

1. Culture Transformation:

• Lead initiatives to transform and enhance the company culture.
• Develop and implement programs to promote diversity, equity, and inclusion.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Engage employees in culture-building activities and events.
• Monitor and measure the impact of culture transformation initiatives.

1. HR Administrative Tasks:

• Maintain accurate and up-to-date employee records and HR documentation.
• Prepare HR reports and analytics to support decision-making.
• Coordinate employee onboarding and offboarding processes.
• Manage employee benefits programs and handle related queries.
• Support the HR team in various administrative tasks and projects.

1. Manage and Oversee the Senior HR Executive / HR Executive performance area as below:

• Learning and Development
• Talent Management
• Recruitment

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree preferred).
• Minimum of 10 years of experience in HR, with a focus on employee relations, compensation and benefits, performance management, payroll, and HR policy compliance.
• Strong knowledge of HR best practices and labour laws.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle confidential information with discretion.
• Strong analytical and problem-solving abilities.
• Certification in HR (e.g., SHRM, CIPD) is a plus.

Competencies:

• Leadership: Ability to lead and influence others effectively.
• Problem Solving: Capable of addressing complex HR issues with innovative solutions.
• Communication: Strong verbal and written communication skills.
• Collaboration: Works well in a team-oriented environment.
• Strategic Thinking: Ability to align HR initiatives with business goals.
• Adaptability: Flexible and able to manage multiple priorities.

Working Conditions:

• This position typically works in an office environment.
• Occasional travel may be required for training and development purposes.
• Flexibility to work outside normal business hours as needed.