Bukit Batok - Supply Chain Performance & Operations Support

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Job Purpose

Support and/or lead MCO/local market supply chain activities, to ensure a high performing business running as efficiently, compliant and under a high level of control. These activities are focused on performance KPIs and other reporting and analytics, local projects, various activities such as cost control or problem solving and collaboration with other functions.

Depending on the market different tasks can be in the scope of this role, as specified below.

• Ensure a comprehensive set of performance indicators for the Supply Chain area, securing their relevance and alignment with strategic objectives.
• Work on accuracy across all platforms, including Kinaxis, Sceye, Plai, Tm1, SAP, and local dashboards in collaboration with the teams.
• Build and support on setting action plans and follow-up on actions to build stronger tools, processes and upskill capabilities within the team
• This can include building custom reports and dashboards to communicate insights and trends to key stakeholders, focused in root cause analyses. Develop and implement scripts, macros, and other automated solutions to simplify repetitive and time-consuming tasks; -
• Partake in internal and external reporting, data extraction and process descriptions/ documentation the reporting process, such as mandatory legal reporting related to SC, such as ESG, waste management -
• Lead/support in collaboration with local teams, central teams (such as regional teams and the PBEx Team) the agreed roadmap of projects and continuous improvements
• Good Distribution Practice (“GDP”): Working closely with the local teams to ensure compliance with local and global requirements in Quality and compliance topics.
• Internal Control: Working with stakeholders and proactively ensuring compliance with internal control topics, such as Demand-to-cash and the Internal Control guidelines. This includes for example systematic collection of documentation (self or via the team)
• External Audit and reporting: Working with Finance and other stakeholders to build a proactive approach to audits
• Support the Budget process of Supply Chain
• Much of the Market Supply Chain Activity is performed by 3rd part logistics providers and forwarders. In order to ensure that the 3PLs are managed in terms of cost and service, the
• Performance and Operations Support work closely with the DC Coordinator(s) to track cost and activity, and benchmark versus the agreed contract. This includes raising Purchase Orders. As well this role work with Finance and SBS/Business Operations to ensure budgets are adhered to, and action plans are set.
• Be the lead on QualiPSO (Sanofi Quality tool), to review existing working instructions and supporting documents, ensuring they are reviewed, valid and followed
• Track raised Quality Deviations locally and Corrective and Preventive Actions (CAPAs) and collaborate on action follow-up
• Act as Authorized Requester, a Sanofi specific role in charge of reviewing new available Standard Operating Procedures and Working Instructions and ensuring training assignment is done to the teams in scope

• Bachelor’s degree from an accredited college or university and relevant experience in the supply chain / manufacturing industry
• Knowledge of pharmaceutical primary and secondary manufacturing processes
• Understanding of manufacturing finances and processes and ability to apply to supply chain management and changes and improvement project
• Basic knowledge of regulatory processes and requirements
• Skilled in scenario planning, risk / benefit analysis, contingency planning and problem solving
• Strong willingness to drive change as well as good internal marketing and communication skills
• Excellent systems (SAP and Kinaxis) skills and basic understanding of financial function
• Demonstrated high standards of integrity, professionalism, and commitment
• Good team facilitation and relationship building skills