Bukit Merah - Associate Systems Analyst - L2 application support (P.O.D)
Synapxe Bukit Merah Full-time
Position Overview
The Programme.Operations.Digital (P.O.D.) division is currently hiring a L2 Ops support candidate.
Role & Responsibilities- Provide technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
- The candidate is responsible for delivering new and improve capabilities in systems monitoring, recovery and stability aspects of the system
- Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
- Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities
- Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
- Defect fixes and resiliency related improvements
- Assist in training new Staff as well as customers on the technical side of the system and functionalities
- Assist in investigation (L1/L2 support) for user reported issues
- Able to write and comprehend complex SQL and Automation scripts
- Develop mitigating and/or preventive solutions
- Diploma or Bachelor’s Degree in Computer Science or other highly technical, scientific discipline
- 1 to 4 years of Technical / Application Support experience on multi technology platforms
- ITIL v3/v4 certification and strong service oriented experience / background preferred
- Experience in IT Service Operations preferred
- Strong Knowledge and understanding of IT industry environment and business needs
- Proven experience supporting Web / Mobile / Client based applications
- Good communication skills
- Hands on experience in SQL query
- Shift work (24*7)
ScienTec ConsultingBukit Merah
We are looking for an L1/L2 Application Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.
Join our dynamic team and contribute...
FLINTEX CONSULTING PTE. LTD.Bukit Merah
experience.
Key Areas of Responsibility
• Support of all Applications for ASIA
• Participate in Global Project and Future SAP lead for ASIA
• Develop and validate the application design.
• Gather feedback from business users and understand...
SynapxeToa Payoh, 7 km from Bukit Merah
Position Overview
The Programme.Operations.Digital (P.O.D.) division is currently hiring a L2 Ops support candidate.
Role & Responsibilities
• Provide technical support for application related issues and performs daily service health monitoring...