Customer Service Executive (Supply Chain/ 6-Months Contract) #66066

Customer Service Executive (Supply Chain/ 6-Months Contract) #66066

Industry/ Organization Type

Supply Chain

Position Title

Customer Service Specialist

Working Location

Tampines (Transport Provided)

Working Hours

5 Days, Monday – Friday (8am – 5pm)

Salary Package

Basic Salary

1. Months Contract

• Key Responsibilities
• Process and fulfill orders promptly and accurately, from receiving to delivery.
• Respond and follow up to customer inquiries, feedback, and orders.
• Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
• Manage documents like certificates of analysis/ compliance and inspection statuses.
• Coordinate with logistics teams to track the delivery status of customer orders, providing timely updates to customers.
• Create, collect and manage sales data, customer contact information and reports.
• Keep a well-organized filing system for easy access to work documents.
• Suggest ways to improve management systems to your supervisor.
• Other necessary tasks as assigned.

• At least 1-year of experience in Customer Service or Sales Support.
• Excellent communication skills.
• Competent with MS Office and computer skills.
• Kindly apply through ANY of the following methods
• Submit your application by clicking the APPLY button;
• Email your resume to Job@anradus.com.sg. Please indicate #66066 on the email subject.
• Application Policy

In such cases, we recommend continuing your job search to maximize your opportunities.

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