Customer Service Officer (No Experience Required | Fresh Graduates Welcome)
Toa Payoh Full-time
- Day Work Week (Rostered, includes weekends)
⭐ Training Provided + Attractive Incentives & Bonuses
If you enjoy helping people and communicating with customers, this role is for you. As a Customer Service Officer, you’ll handle enquiries and support customers throughout our service process.
Key Responsibilities- Attend to walk-in and phone enquiries from clients
- Assess clients’ needs and recommend suitable loan solutions
- Guide clients through the loan application process
- Ensure accurate and timely submission of documents
- Maintain and update client records
- Build and maintain strong client relationships
- Handle client enquiries and resolve issues professionally
- Minimum requirement: Bachelor’s Degree
- No experience required – training will be provided
- Fresh graduates are welcome to apply
- Good communication and interpersonal skills
- Basic proficiency in MS Excel and MS Word
- Comfortable using digital tools and mobile applications
- Responsible, positive attitude, and willing to learn
- Supportive and friendly working environment
- Opportunity to gain valuable experience in financial services
- Career growth and development opportunities
- Performance-based incentives and year-end bonuses
Only shortlisted candidates will be notified.
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