Regional Supply Chain Solutions Product Development - Senior Executive / AM

Job Role Summary:

• To understand and fully align with product development roadmap developed by SCS GHQ including but not limited to IT solutions
• To develop solution design capability to support various type of client opportunities brought in by Solution BD team
• To conceptualize and develop data-driven solution frameworks (e.g., visibility dashboards, performance analytics) that strengthen solution design and regional product enhancement
• Support Opco with customer implementation process until handover
• To provide post-Go Live and enhancement support for implemented client accounts, addressing system and product issues, and driving continuous improvement initiatives.
• To manage SCS product data repository for effective internal information exchange

What the Role involves:

• To assist HOD to lead solution design activity to capture actual customer requirements and collect necessary information ensuring quality of supply chain solution models and proposals

• Participate in Webinars, industry events to search for solution partners
• Be aware of competition developments, identify gap or threat in the market, and reflect in product development strategy
• To Catch up with latest development of YL SCS development and learn from other regions best practices, collate these info and work with HOD to promote within SAOR

• Act as ambassador of the supply chain solutions team to promote SCS service and products across business units and RHQ / OPCOs
• To assist HOD to collect local and regional business requirement and feedback to HOD and work with GHQ for product enhancement

Required Skills / Experience / Qualifications:

• Preferably to have prior working experience in Logistics, Supply Chain Solutions, Business Administration.
• More than 6 years of Key Account Management experience in logistics industry with exposure in providing both freight forwarding and contract logistics solution
• Experience in supply chain IT implementation is a plus
• Excellence knowledge of the logistics industry (freight forwarding, contract logistics, land transportation, etc.)
• Experience in supply chain solution design, process mapping, data analytics, and Power BI dashboard design/development is an advantage.
• Demonstrated excellence skill of strategic and tactics problem solving
• Work well under pressure and commit to deadlines
• Able to work independently and within team and across teams
• Able to demonstrate teamwork, collaboration, adaptability and initiative
• Able to manage well on both internal and external stakeholders
• Proven strength in conceptual thinking and designing
• Excellent people, communications & negotiation skills and intuitive to customer’s business
• Fluent English proficiency, other languages are a plus
• Demonstrates proactive curiosity, an innovation mindset, and commitment to digital transformation within Yusen’s 3C framework