#SGunited Jobs Application Support L2 - Toa Payoh
ITCAN PTE. LIMITED Toa Payoh Full-time
Key Responsibilities:
- Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)
- Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal disruption to business operations
- Monitor application health and system alerts, escalating issues as needed
- Log incidents and service requests in the ticketing system, ensuring timely resolution
- Coordinate with L3 teams and vendors for issue escalation and follow-up
- Perform routine maintenance tasks, such as application updates, patching, and backups
- Maintain clear documentation of issues, fixes, and procedures
- Participate in system testing, deployment, and post-deployment support activities
- Assist in user access management and configuration tasks
Ideal candidate should have/ possess:
- Minimum 2 years in application maintenance, support or server infrastructure setup
- Experience participating in Kubernetes cluster projects, with proficiency in using relevant commands to check application logs
- Experience with at least two of the following Virtualization Technology/Platforms: VMware, Xen, KVM, OpenStack, Cloud Stack, Azure Stack
- Experience with cloud orchestration, configuration management and auto-scaling techniques
- Thorough knowledge of networking, routers, switches, and WiFi setup
- Hands on experience in deploying ceph using different file system such as object storage, rbd, cephfs storage
- Good knowledge of storage technologies, such as NAS, SAN, SDS
- Experience with automation tools such as Salt/Chef/Puppet/Ansible
- Experience with load balancing setup for TCP/IP, HTTP, DNS, routings.
- Experience in using software version control
- Knowledge of IT security standards, for instance from CIS or IM8.
- Experience in IT security policy management and enforcing IT security
- Knowledge of computer hardware components and ability to restore faulty servers to working condition.
- Experience in coding or scripting languages such as bash, windows batch script, powershell, perl, python, etc.
- Ability to install, use and configure various Linux Operating Systems, such as Redhat, Ubuntu, CentOS.
Experience in system installation planning, execution, routine
Virgin ActiveToa Payoh
Manage and prioritize support requests through a ticketing system, ensuring accurate documentation and timely resolution.
• Develop and maintain a thorough understanding of the organization's applications, configurations, and processes to effectively...
ITCAN PTE. LIMITEDGeylang, 4 km from Toa Payoh
Key Responsibilities:
• Provide application L1/L2 support and system checks (CPU, disk usage, logs, services)
• Troubleshoot and resolve system and application issues, and provide on-site technical support to ensure timely resolution and minimal...
EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD.Toa Payoh
A fast-paced technology firm specializing in advanced trading platforms is looking for Application Support Analysts to join its Singapore-based team. This role is focused on delivering high-quality functional and technical support for trading...