Toa Payoh - Application Support (Linux, Trading system)
EVOLUTION RECRUITMENT SOLUTIONS PTE. LTD. Toa Payoh Permanent
A fast-paced technology firm specializing in advanced trading platforms is looking for Application Support Analysts to join its Singapore-based team. This role is focused on delivering high-quality functional and technical support for trading applications used by professional traders and financial institutions across global markets.
This position is ideal for someone who thrives in a technically challenging environment and enjoys problem-solving in real time, particularly in the areas of electronic trading, exchange connectivity, and system performance.
We are hiring at multiple levels of seniority:
- Junior professionals with 1–3 years of relevant experience, and
- Experienced professionals with 4–7+ years of relevant experience.
- Respond quickly to client support requests and provide timely, effective solutions.
- Monitor and address real-time alerts across mission-critical infrastructure.
- Troubleshoot and resolve issues related to trade execution, risk management, and market connectivity.
- Analyze complex trading activity and order history to identify and resolve anomalies.
- Coordinate deployment and configuration of trading systems for new clients.
- Manage installation and upgrade processes for software releases.
- Collaborate with internal engineering teams and external exchanges on new feature rollouts and testing.
- Support infrastructure upgrades, including server and network enhancements.
- Configure and support exchange gateways (e.g., CME, EUREX, SGX, JPX, HKFE, SHFE) using various protocols (FIX, ITCH/OUCH, OmNet, etc.).
- Degree in Computer Science, Engineering and related fields, or equivalent hands-on experience supporting front-office trading or financial systems.
- Strong Linux experience, including command line tools (e.g., grep, sed, awk).
- Competence with network troubleshooting tools such as telnet, ssh, tcpdump, and ncat.
- Ability to multitask and prioritize effectively in time-sensitive and high-pressure environments.
- Excellent communication skills, both written and verbal.
- Demonstrated problem-solving skills with a focus on customer satisfaction and root cause resolution.
- Self-motivated with the ability to work independently and escalate when necessary.
Nice to have:
- Experience supporting Windows-based front-office trading tools.
- Familiarity with messaging middleware systems.
- Exposure to cloud environments (e.g., AWS).
- Comfort with tools such as Excel, Jira, or other case/ticket management platforms.
- Understanding of relational databases and writing SQL queries.
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