Solutions Engineer

Role Summary:

The position emphasizes technical proposal development, solution design, testing & commissioning support, and technical stakeholder engagement.

Key Responsibilities:

1. Solution Engineering & Pre‑Sales Support

• Analyse project specifications, drawings, and client requirements to design compliant and optimized HVAC / building system solutions.
• Perform solution engineering activities including system sizing, equipment selection, and preparation of Bills of Materials (BOM).
• Conduct site surveys and technical assessments to collect critical design data.
• Collaborate with Sales teams to provide technical clarifications, value engineering options, and solution alternatives.
• Prepare and deliver technical presentations, system architecture explanations, and solution walkthroughs to clients, consultants, and partners.

1. Technical Proposal & Tender Management

• Prepare and submit detailed technical proposals, compliance matrices, method statements, and supporting datasheets.
• Review tender documents and ensure all technical submissions meet contractual, statutory, and project specifications.
• Coordinate with internal engineering, procurement, and project teams to validate technical assumptions and solution feasibility.
• Support tender evaluations, technical negotiations, and value engineering discussions.

1. Testing, Commissioning & Technical Issue Resolution

• Support system testing, commissioning, and performance verification activities.
• Diagnose, troubleshoot, and resolve complex technical issues related to HVAC / building systems (hardware and software).
• Develop workaround or alternative technical solutions to address site constraints, system limitations, or field failures.
• Provide on‑site and remote technical support during critical project milestones.

1. Technical Documentation & Knowledge Management

• Produce technical documentation including system design reports, commissioning records, incident analysis, and maintenance guidelines.
• Maintain accurate technical databases covering installed systems, compliance status, and configuration records.
• Deliver technical training sessions to customers, partners, and internal teams.
• Contribute to standard solution templates, technical libraries, and best‑practice documentation.

1. Cross‑Functional Collaboration & Continuous Improvement

• Act as a technical focal point between Sales, Engineering, Project Management, and After‑Sales teams.
• Provide proactive technical updates and risk visibility throughout the solution and project lifecycle.
• Support product improvement initiatives by feeding back field insights and customer requirements.
• Participate in technical meetings, design reviews, and client presentations.

Requirements:

• Degree in Mechanical Engineering, Electrical Engineering, or a related discipline.
• A minimum of 2 years of experience in HVAC, BMS, CRAC, or building systems solution engineering, pre-sales, or technical support is preferred. Fresh graduates with relevant academic or project experience are also encouraged to apply.
• Strong understanding of HVAC and building services systems, including mechanical and electrical fundamentals.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) for technical documentation and presentations.
• Working knowledge of AutoCAD and/or BIM tools for drawing interpretation and design review.
• Familiarity with testing, commissioning, and performance validation methodologies.