GO13266977 Business Analyst – Process Mapping (12 months)

This is a 12 months project with potential of extension.

• Facilitate end-to-end process mapping workshops with business units and group functions (As-Is and To-Be).
• Analyse current workflows and identify opportunities to simplify, automate, or centralise.
• Translate process insights into future-state process designs, including system handoffs, controls, templates, and SOPs.
• Build and maintain a structured process inventory aligned to transformation objectives and internal quality standards.
• Collaborate closely with functional SMEs to validate process assumptions and operational feasibility.
• Ensure all documentation follows agreed frameworks and supports scalability, audit readiness, and knowledge transfer.

Your Profile:

• Bachelor’s degree in Business, Finance, HR, or a related field
• 3–5 years of experience in business process analysis, improvement, or transformation roles
• Proven experience leading process mapping workshops and documenting As-Is and To-Be workflows
• Familiarity with process improvement methodologies (ie Lean, Six Sigma, Kaizen)
• Strong understanding of functional processes across Finance and/or HR preferred
• Ability to identify opportunities for automation, simplification, or SSC/BPO transition
• High attention to detail and comfort working with process documentation tools and templates
• Excellent facilitation, collaboration, and stakeholder engagement skills across levels
• Strong analytical mindset with the ability to link operational processes to business outcomes

Apply Today

Please send your resume, in WORD format only and quote reference number GO13266977, by clicking the apply button. Please note that only short-listed candidates will be contacted.

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