Clinic Operations Support (Healthcare) Novena ~

Healthcare Industry

Working hours: 08.30am – 6.00pm (Monday to Thursday), 08.30am – 5.30pm (Friday)

Job Summary:

You will assist in planning and coordinating daily clinic activities and resource utilisation to ensure efficient and effective management of the clinic.

You will assist with the supervision of Dental Assistants (DA) and Health Attendants (HA) and be responsible for the following;

Job Duties:

• Review staff submissions such as leave applications, overtime claims, transport claims and course requests for the Dental Assistants and Health Attendants
• Inform the covering Reporting Officer (RO) when staff require engagement (e.g. check-ins, counselling).
• Assist the covering RO in coordinating staff engagement sessions, interviews or follow-up discussions when required.
• Support the Dental Heads in ensuring timely and proper maintenance of clinic facilities, equipment, and materials.
• Ensure that the Workplace Safety and Health and security measures are effectively in place and in full compliance with requirements.
• Assist HQ and clinic teams in preparing Khatib Dental Clinic to increase capacity expansion.
• Provide administrative support to the clinics when needed

• Coordinate with dental clinics and other divisions/departments in healthcare company to achieve standardization of work practices
• Assist clinics in preparing for audits by verifying required documents, checklists and compliance records.

• Prepare and collate Complimentary codes review reports and IPSG 4 reports for submission.
• Support the preparation of other operational or administrative reports when required.

• Attend meetings and provide necessary follow-up actions if any
• Update, review or amend materials when necessary.

• Provide administrative support for dental lab contracts extension.
• Assist lab vendors and clinics with ad-hoc matters (e.g. regarding payment or other feedback)

1. Provide basic support for IT related matters at the clinics when required.

1. Provide administrative support for the bi-annual DOPEX changeover (Dental Officers onboarding)

1. Any other duties assigned by the department

Requirements:

1. Bachelor Degree in any discipline

1. Entry Level or with working experience of at least 1 to 3 years for the Senior Executive/ AM position and 4 to 6 years for the Senior AM position
2. Experience in the healthcare and/or service industry will be an added advantage

1. Positive and pro-active attitude towards work
2. Possess strong organizational skills, project management skills, communication and people management skills
3. Has the passion to analyse and improve workflow
4. Able to multi-task and work in a fast-paced dynamic environment
5. Able to handle projects, write and present well whilst keeping to deadlines
6. Proficient in MS Office.

Interested candidates, please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

Contact number: 8189 1194

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