Senior Contract Administration Officer, Retail Business (1-Year Contract)

1. year Contract via Agency

We are seeking dedicated professionals to oversee contract administration, ensuring that all contract documentation and operational processes are aligned with our operational plan and business policies.

• Overseeing/ manage contract matters, including reviewing contracts, account setup, contract activation and termination, vetting summaries, and maintaining physical contract documentation
• Managing meter-related tasks such as setup, activation, deactivation, and removal
• Ensuring compliance with audit requirements and retail Standard Operational Procedures
• Liaising and managing communication with external parties like MSSL and PowerGrid on customer-related issues
• Maintaining databases, including SAP, customer portals, and department mailboxes
• Ensuring that operational workflows and manuals are in place for staff training
• Administering and implementing processes in compliance with EMA and MSSL requirements
• Reviewing work processes to simplify, standardize, and automate them
• Handling ad-hoc projects as assigned
• Assist in new system processes and documentations

• Degree in any discipline
• Min 3 years related working experience (if applicable)
• Proficiency in Microsoft Office - Excel and Word
• Meticulous, good interpersonal & problem-solving skills
• Good communication skills
• Fast learner who can work independently while maintaining a team-oriented mindset

The role is based in our HQ office at Somerset.