Senior Operations Executive - Bukit Batok

Are you experienced in chemical logistics and passionate about operational excellence? We're looking for a Senior Operations Executive to join our team and lead the charge in warehouse operations, customer service, and billing accuracy — all while upholding the highest standards of safety and compliance.

What You’ll Do:

• Manage daily operations for chemical warehousing, including receiving, storage, inventory, and dispatch
• Ensure compliance with EHS and Dangerous Goods regulations
• Monitor product condition, temperature control, segregation, and hazardous material SOPs
• Coordinate with transporters and warehouse teams for timely deliveries

• Act as the main contact for key clients, handling order fulfillment and special requests
• Work with transport, billing, and regulatory teams to exceed customer expectations
• Manage complaints and execute service recovery with professionalism
• Ensure accurate documentation (COA, SDS, permits, etc.)

• Validate service-based billing: storage, handling, transport, permits
• Issue accurate invoices and handle disputes
• Maintain rate schedules and customer billing templates
• Support month-end closing and financial reporting

What We’re Looking For:

• 3–5 years of experience in chemical warehousing/logistics
• Strong Microsoft Excel skills; familiar with ERP/WMS & billing systems
• Detail-oriented with excellent problem-solving and communication skills
• Experienced in handling documentation and financial reporting

Bonus Points If You Have:

• Training in Dangerous Goods Handling (e.g., IMDG, DG Awareness)
• Knowledge of MCP or other customer-specific logistics portals
• Experience with Class 3/6/8/9 hazardous substances