Import Customer Service Executive - Tampines

• AWS + Variable Bonus
• Company Shuttle Bus
• 1 day additional leave provided

Location: Changi (Shuttle Bus - 2 ways transport)

Job Description:

• Act as single point of contact for Airfreight Import
• Manage internal and external customers for the movement of import shipments
• Follow up on urgent shipments pro-actively
• Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
• Ensure that customers’ expectations are being met and mapped in SOP
• Regular Business Review with Customers – MBR or QBR
• Perform ad hoc tasks as assigned by Immediate Superior
• Perform End to End Process which include Billing
• Follow up with Customer on any Billing Disputes

Job Requirements:

• Able to communicate verbal and written in English language with relevant clients and stakeholders
• Required to work on Saturday (Twice a Month)
• Experienced in Airfreight Import
• Good working attitude
• Able to work with different levels of stakeholders
• Able to work on weekends if required
• Able to use Microsoft Excel for Reporting

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for Import Customer Service Executive (Job ID: 19687)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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