Import Customer Service Executive - Pasir Ris

• AWS + Variable Bonus
• Company Shuttle Bus
• 1 day additional leave provided

Location: Changi (Shuttle Bus - 2 ways transport)

Job Description:

• Act as single point of contact for Airfreight Import
• Manage internal and external customers for the movement of import shipments
• Follow up on urgent shipments pro-actively
• Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
• Ensure that customers’ expectations are being met and mapped in SOP
• Regular Business Review with Customers – MBR or QBR
• Perform ad hoc tasks as assigned by Immediate Superior
• Perform End to End Process which include Billing
• Follow up with Customer on any Billing Disputes

Job Requirements:

• Able to communicate verbal and written in English language with relevant clients and stakeholders
• Required to work on Saturday (Twice a Month)
• Experienced in Airfreight Import
• Good working attitude
• Able to work with different levels of stakeholders
• Able to work on weekends if required
• Able to use Microsoft Excel for Reporting

Interested applicants please send your resume to Jing Ling with email subject header "Job Application for Import Customer Service Executive (Job ID: 19687)".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

http://www.pasona.com.sg/privacy.html

Tan Jing Ling

EA Registration No: R24124404

EA License No:90C4069