Assistant / Manager, Program & Change Management (6-months contract) - Toa Payoh

apartmentFrasers Property placeToa Payoh descriptionTemporary calendar_month22/5/25

Job Summary

Frasers Living is our global initiative to embed service excellence, employee empowerment, and a unified experience across our properties. We are seeking a Senior Program & Change Manager for the Frasers Living Program Office — a strategic anchor role responsible for orchestrating execution, governance, stakeholder alignment, planning, and change enablement.

You will be working with brands, operations, HR, technology teams to translate vision into action and create lasting business impact.

This is a 6-months contract with a possibility of renewal, subjected to business requirements.

Job Description

Program Management & Governance

Own and drive the Frasers Living program roadmap - shaping strategy, overseeing implementation and driving continuous enhancements aligned with Frasers Hospitality’s mission.
Lead and coordinate across workstream functions and project teams.
Establish program governance, decision-making cadence, and executive reporting.
Manage vendors, timelines, dependencies, and resource planning.

Business Planning & Analytics

Develop and maintain the Frasers Living strategic plan, tracking KPIs and business benefits.
Prepare steering updates, dashboards, and investment justifications.
Support budget forecasting, cost-benefit tracking, and scenario planning.

PMO Leadership

Stand up the Frasers Living Program Office with tools, templates, and reporting structure.
Track program health, risks, milestones, and interdependencies.
Drive disciplined execution across workstreams with transparency and consistency.

Change Management & Communication

Develop and implement change strategies to embed Frasers Living into day-to-day culture and operations.
Partner with HR, and Brand comms to craft engagement plans for leadership and frontline staff.
Curate toolkits, onboarding content, and success stories across the group.

Key Qualification

Minimum 5 years of experience in program management, strategic planning, or business transformation.
Proven ability to lead cross-functional initiatives in a matrixed or global environment.
Strong track record in managing stakeholders, presenting to senior leadership, and coordinating complex rollouts.
Experience with PMO setup, change management.
Familiarity with hospitality industry is an advantage.
Certifications such as PMP, Prosci, or similar are a plus.

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