Shipping Officer / Supply Chain - 3 Months / 5 days / Tampines - $3.5K (Nego)

Responsibilities:

• Primary contact for all customer orders, order inquiries, updates, and complaints
• Responsible for supporting customers on shipment documentation (COO, invoice, packing list, Form D or AJCEP documentation, cost statement)
• Responsible for customer satisfaction KPI (data collection/survey)
• Coordination with Shared Services Centre (SSC) - order processing/shipping arrangement/proforma invoice generation
• Process orders with L/C
• Coordinate delivery document adjustment to facilitate reshuffling of inventory assignment to customer order with warehouse when need arise
• Support urgent order processing
• Support urgent shipment processing
• Backlog order reporting
• Attend to order recognition on time
• Weekly reminder to all order processing personnel on order due for delivery and on-time updating of order delivery date.
• Develop and maintain Standard Operating Procedures and ensure processes are executed in compliance with SOX and regulatory standards/requirements.
• Ensure continuous process improvements to achieve excellence.
• Provide Backup to the Team and any other duties as requested by Supervisor.

Requirements:

• Minimum Diploma qualification in a relevant field
• Experience in order processing, shipping coordination, shipping documentation, and Letter of Credit (LC) documentation
• At least 2 years of experience in Supply Chain, with a good understanding of how operational functions integrate to deliver strong customer outcomes
• Able to commit for 3 months contract role

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HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply”

1. Reasons for leaving current and/or last employment
2. Last drawn and/or current salary
3. Expected salary
4. Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Joni

EA Reg No : R1106641