Specialist, Regional Recruitment

apartmentSingapore Institute Of Management placeClementi scheduleFull-time calendar_month 

Specialist, Regional Recruitment

Drives regional student recruitment operations by managing administrative processes, events, agent performance, compliance, and cross-functional projects to ensure efficient and effective recruitment outcomes.

Student Recruitment and Operations
  • Support student recruitment support in country/territory assigned.
  • Provides support to SIM Regional Offices on administrative matters including claims processing and payment related matters
  • Support also includes events setup, logistics arrangements for overseas visits and support students applications.
  • Timely follow-up on payment processing to ensure accurate and prompt submission of invoices
  • Manage and support hosting of overseas visitations
  • Manage student ambassadors engagement for various projects and take charge of budget tracking, including payment, tracking and administer procurement of voucher for student representatives matters
  • Work with internal colleagues to manage audit requirements, including recruitment agent appointment, renewal and termination, update of recruitment agent information and ensure all documentation compliance for annual audit.
  • Conduct International Student Satisfactory Survey on half yearly basis, in support for monitoring of agents’ performance and service standards
  • Updating of website and other inter-departmental project liaison
  • Provide support in recruitment related events and activities both locally and regionally
  • Proactively review processes and propose potential solutions to improve operational efficiency
  • Organise and conduct new & refresher training for new and current RR staff training
Project Management
  • Co-lead projects to support student recruitment strategies including Study Tour, conferences, and ad-hoc projects
  • Co-Lead for Annual Events
Systems/Process
  • Budget Process
  • Finance System (FIN 2.0)
  • Student and Recruitment Agent Management System (SIMConnect)
  • Student Application System (OAM)
  • Procurement Process
  • Weekly and Monthly Reporting Process
Academic Education and Work Experience
  • Bachelor’s degree with 1-2 years of working experiences, OR Diploma holders with at least 2-3 years of working experiences
  • Effectively bilingual in English and the Chinese Language (to maintain and develop relationships with English and Chinese-speaking key customers)
  • Familiar with EduTrust requirements and regional operations management
  • Flexibility and ability to deliver tasks/projects within timelines
  • Experience in utilising SAP Fiori in day to day operations
  • May need to travel overseas when required
Personal Attributes
  • A good combination of high intelligence, emotional and cultural quotient
  • Good planning, time and priority management
  • Mature, meticulous and possess high level of discretion and integrity
  • Resourceful team player who is able to work independently and proactive
  • Ability to communicate well for liaison with various stakeholders, such as recruitment agents and industry partners
  • agents and industry partners
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