Specialist, Regional Recruitment
Singapore Institute Of Management Clementi Full-time
Specialist, Regional Recruitment
Drives regional student recruitment operations by managing administrative processes, events, agent performance, compliance, and cross-functional projects to ensure efficient and effective recruitment outcomes.
Student Recruitment and Operations- Support student recruitment support in country/territory assigned.
- Provides support to SIM Regional Offices on administrative matters including claims processing and payment related matters
- Support also includes events setup, logistics arrangements for overseas visits and support students applications.
- Timely follow-up on payment processing to ensure accurate and prompt submission of invoices
- Manage and support hosting of overseas visitations
- Manage student ambassadors engagement for various projects and take charge of budget tracking, including payment, tracking and administer procurement of voucher for student representatives matters
- Work with internal colleagues to manage audit requirements, including recruitment agent appointment, renewal and termination, update of recruitment agent information and ensure all documentation compliance for annual audit.
- Conduct International Student Satisfactory Survey on half yearly basis, in support for monitoring of agents’ performance and service standards
- Updating of website and other inter-departmental project liaison
- Provide support in recruitment related events and activities both locally and regionally
- Proactively review processes and propose potential solutions to improve operational efficiency
- Organise and conduct new & refresher training for new and current RR staff training
- Co-lead projects to support student recruitment strategies including Study Tour, conferences, and ad-hoc projects
- Co-Lead for Annual Events
- Budget Process
- Finance System (FIN 2.0)
- Student and Recruitment Agent Management System (SIMConnect)
- Student Application System (OAM)
- Procurement Process
- Weekly and Monthly Reporting Process
- Bachelor’s degree with 1-2 years of working experiences, OR Diploma holders with at least 2-3 years of working experiences
- Effectively bilingual in English and the Chinese Language (to maintain and develop relationships with English and Chinese-speaking key customers)
- Familiar with EduTrust requirements and regional operations management
- Flexibility and ability to deliver tasks/projects within timelines
- Experience in utilising SAP Fiori in day to day operations
- May need to travel overseas when required
- A good combination of high intelligence, emotional and cultural quotient
- Good planning, time and priority management
- Mature, meticulous and possess high level of discretion and integrity
- Resourceful team player who is able to work independently and proactive
- Ability to communicate well for liaison with various stakeholders, such as recruitment agents and industry partners
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