Corporate Banking Customer Service [Up to $3.5k, 6 months ,Tampines]

• 1st Shift - 8am to 5.30pm
• 2nd Shift - 9am to 6.30pm
• 3rd Shift - 9.30am to 7pm
• 4th Shift - 10.30am to 8pm

Salary: up to $3500 (Depending one experience)

• Handle inbound calls and email enquiries from corporate banking clients in a professional and timely manner.
• Assist clients with banking enquiries such as account-related requests, transaction status, online banking support, and service requests.
• Provide accurate information on corporate banking products, services, and procedures.
• Follow up on client requests and ensure issues are resolved within the required service turnaround time.
• Escalate complex cases or complaints to the relevant internal teams when necessary.
• Maintain accurate records of customer interactions and updates in the system.
• Work closely with internal departments to support client servicing needs.
• Ensure compliance with internal policies, regulatory requirements, and service quality standards.

• Diploma or Degree in Business, Banking, Finance, or a related field.
• Prior experience in customer service, contact centre, or banking operations is preferred.
• Good communication skills with the ability to handle calls and written correspondence professionally.
• Strong problem-solving and customer handling skills.
• Ability to multitask and work in a fast-paced environment

• We regret to inform you that only shortlisted candidates will be notified

RecruitFirst Pte Ltd (E.A.13C6342)