IT Applications Service Delivery Manager - Geylang - ref. l96927415
IT Applications Service Delivery Manager
Exciting leadership opportunity in IT Applications Service Delivery Management with a global tech firm driving digital transformation across industries.
Job Purpose: Lead IT teams to deliver application, cloud, and infrastructure services across public and private sectors.
Job Responsibilities:
- Oversee end-to-end delivery of cloud, application, and infrastructure support services.
- Ensure SLAs are met and services align with client contracts and expectations.
- Lead service reviews and improve delivery processes through client feedback.
- Guide and support technical teams with mentoring and professional development.
- Monitor budgets, performance metrics, and optimize service delivery operations.
Job Requirements:
- Degree in IT, Computer Science, or related; Master’s is a plus.
- 10+ years in IT service delivery, 5+ years in leadership roles.
- Hands-on experience in cloud platforms, app support, and infrastructure.
- Knowledge of ITIL, cloud (AWS/Azure/GCP), and project management frameworks.
- Strong leadership, problem-solving, and client communication skills.
The successful IT Applications Service Delivery Manager must possess strong leadership skills, hands-on technical expertise, and a proven ability to manage cloud and application support services in complex environments.
Be part of a well-known tech company driving innovation across sectors—apply now at [email protected]
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