Full time customer support officer / up $4k / amk / 5 days work week - Toa Payoh

apartmentFAST CAREER RECRUITMENT PTE. LTD. placeToa Payoh descriptionPermanent calendar_month 

FULL TIME CUSTOMER SUPPORT OFFICER / UP $4K / AMK / 5 DAYS WORK WEEK ?

Location: AMK
Work days: Mon to fri office hours

Salary: $2500 - $4000

Responsibilities:
  • Provide good customer support to our corporate customers
  • Respond promptly to customers’ inquiries
  • Prepare and submit quotations to customers promptly
  • Proactively update customers on their order status and shipment schedules
  • Maintain accurate and updated records of spare parts price lists for customers
  • Coordinate and liaise with customers, forwarders and internal departments to fulfil customers’ orders and ensure timely execution of shipments
  • Work closely with internal teams to manage customers’ issues & solution implementation
Requirements:
  • Degree or Diploma holder with at least 3 years of relevant working experience
  • Candidates with more years of relevant working experience will be considered for senior position with higher remuneration
  • Strong command of spoken and written English
  • Able to speak Mandarin is an advantage (to liaise with Mandarin-speaking associates)
  • Possess a customer-centric mindset
  • 96712842 for more information
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