Sales Order Management Executive
IDS Medical Systems Kallang Full-time
Job Responsibilities
- Responsible for processing a variety of sales order types in D365 system in a timely and efficient manner.
- Support and work closely with the business teams to ensure all orders are processed through the entire order processing cycle to meet customers’ needs.
- Close liaison with warehouse on logistics & transportation co-ordination to ensure deliveries are well coordinated, duly delivered within the stipulated time-line.
- Troubleshoot on any logistics or orders related issues that may arise during the outbound process.
- Ensure adherence to Regulatory standards (especially by checking products registration before order entry) including customs & export regulations.
- Provide high level of customer service through prompt and courteous communication to understand their requirement, obtain feedback on service performance.
- Attend to customers inquiries and order delivery status.
- Responsible to familiarize with the GDPMDS/ISO13485 requirements and always operate within the guidelines.
- Goods Return/Collection processing and arrangement.
- POD and auditable documents management.
- Track loan deployment and status.
- Customer Service to Loanee through phone call, text messages and e-mail.
- Devise and compute reports for government and private customers.
- Candidate should have Diploma with 1-2 years related experience
- Experience / knowledge in Supply Chain will be advantageous
- Fluent in both written and spoken in English and Mandarin
- Good working knowledge with Ms Office applications
- Hands-on experience with purchasing and inventory management modules of any ERP Systems preferred
Singapore River, 4 km from Kallang
about the company
Our client is a well-established automotive company in Singapore, currently seeking an Order Management Executive to join their team. In this role, you will be responsible for overseeing the end-to-end order management process...
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Job Summary
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