Specialist / Manager, Regional Sales - Geylang

• Spearhead the area performance for designated Areas through various performance forums.
• Ensure area performance in line with key performance management tools.
• Prepare, drive and lead performance calls as per designated schedule.

• Responsible for coordinating relevant sales matters related to the Region.
• Drive the highest levels of quality towards our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
• Drive performance across designated areas within the Region by exceeding Quality promises and KPI Deliverables.
• Guiding areas regarding customer segmentation.
• Monitor portfolio data quality in various systems.
• Drive and support key sales targets implementation and set-up of related processes (account plans, visits, portfolio coverage, opportunities, etc).
• Ensure sales meeting cadence is adhered to in the areas.
• Monitor and drive Sales Force usage across sales teams.
• Roll out relevant sales trainings (in coordination with internal stakeholders).
• Potentially partake in the resource planning and resource allocation exercise with the areas to ensure right size.
• Support and drive action plans related to customer experience.
• Potentially conduct and/or assist in Area Visits.
• Support and drive performance across all areas within the Region by exceeding KPIs
• Lead performance calls with various stakeholders with the goal of improving the regional performance.
• Grow knowledge and drive area usage of various performance tools.
• Monitor and drive continuous performance improvement across all sales channels.
• Support and/or Implement Global, Regional and/or area sales performance related projects.
• Guiding areas regarding Global, Regional and/or area sales performance related projects.
• Campaign Management.
• Support any and all sales related product rollouts.
• External and internal Communication.
• Potential representation in exhibitions and fairs.
• Ensure regional adherence to regulatory affairs and tariff filings where applicable.
• Support in generating weekly reports for comprehensive overview of KPIs.

Requirements

• University degree and 5 years of relevant experience in the maritime industry or equivalent combination of education and experience.
• Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others.
• Demonstrated strong listening, verbal and written communication skills.
• Self-starter, self-motivated, resourceful and responsive.
• Demonstrated ability to multi-task, set priorities, organize work and implement action items.
• Ability to work effectively in a team environment.
• Ability to take initiative and work under pressure and tight deadlines.
• Attention to detail, analytical, systematic and efficient way of working.
• Result driven team player with a proactive attitude.
• Understanding of the various sales processes.
• Able to conduct trainings with larger audiences.

• Advanced in Power Point, Excel and Word.
• Proficient in English, both writing and speaking.
• Experience in Empower is a plus.
• Experience in Sales Force is a plus
• Experience in front line sales is a plus.