Sales Support Executive - Pasir Ris

Reports to: Sales Manager

Job Summary:

This is an excellent opportunity for a motivated individual to grow within a fast-paced automotive spare parts trading company.

Key Responsibilities:

1. Sales Quotation Management:

• Prepare and process sales quotations accurately and in a timely manner.
• Ensure all quotations adhere to company pricing policies and terms.
• Follow up with customers to confirm quotations and address any queries.

1. Customer Liaison:

• Serve as the primary point of contact for customers regarding sales inquiries, orders, and deliveries.
• Build and maintain strong relationships with customers through effective communication and responsiveness.
• Provide updates on order status and resolve any issues promptly.

1. Coordination with Purchasing Department:

• Liaise with the purchasing department to ensure timely procurement of parts based on sales orders.
• Verify stock availability and communicate lead times to customers.
• Collaborate with the purchasing team to manage inventory levels and minimize stockouts.

1. Sales Analysis:

• Generate regular sales reports and analyze sales trends to provide insights for business growth.
• Track sales performance against targets and identify areas for improvement.
• Assist the sales team in developing strategies based on sales data and market trends.

1. Ad Hoc Tasks:

• Perform any other tasks assigned by the management or sales team, such as:
• Maintaining accurate records and databases.
• Assisting in inventory management.
• Supporting marketing initiatives or special projects.

Requirements:

• Diploma or Degree in Business, Marketing, or a related field.
• Minimum 2-3 years of experience in sales support, customer service, or a similar role, preferably in the automotive industry.
• Excellent communication, interpersonal, and organizational skills.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Strong attention to detail and ability to multitask in a fast-paced environment.
• Ability to work independently and collaboratively as part of a team.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.

If you are a motivated and detail-oriented individual with a passion for sales support and customer service, we encourage you to apply for this exciting opportunity.