IT Support Engineer (L1–L2 Infrastructure Support) - Night shift (ID: 671076) - Bedok
Persolkelly Bedok Full-time
Job Overview
We are seeking a proactive and detail-oriented IT Support Engineer (Night shift) to provide L1 to L2 infrastructure and system support across our internal network and platforms. You will play a key role in supporting day-to-day IT operations, troubleshooting user issues, maintaining IT assets, and assisting in implementation projects.This is a great opportunity to grow your technical skills while working in a collaborative environment.
Key Responsibilities- Provide Level 1 and 2 technical support for internal users, covering hardware (e.g., desktops, laptops, printers) and system-related issues.
- Serve as the first point of contact for IT support inquiries and ensure timely issue resolution or escalation.
- Assist senior engineers with testing, deployment, and user training for new system functions and applications.
- Support IT asset lifecycle: procurement, installation, configuration, and inventory updates.
- Liaise with the central IT team to support compliance with IT security policies and standards.
- Conduct routine internal IT audits and report non-compliance or irregularities to senior team members.
- Maintain and update IT documentation, FAQs, and knowledge base under the guidance of the IT Support Manager.
- Assist in identifying and documenting recurring issues for process and system improvement.
- Diploma or Bachelor's Degree in Information Technology, Computer Science, or a related field.
- Minimum 3 years of experience in IT support, infrastructure, or system administration roles.
- Working knowledge of SAP, Oracle Application Server, and MySQL is preferred.
- Strong troubleshooting skills and the ability to work independently in a fast-paced environment.
- A good team player with excellent communication and a positive working attitude.
- Experience in manufacturing environments or supporting shop floor control systems will be an advantage.
ECS TECHNO_SYS (ASIA PACIFIC) PTE. LTD.Geylang, 4 km from Bedok
IT Support Engineer
Are you a tech-savvy problem solver who enjoys helping others and thrives in a fast-paced environment? We’re looking for an IT Support Engineer to join our growing team and provide top-notch technical support across a variety...
PersolkellyTampines, 4 km from Bedok
Job Overview
We are seeking a proactive and detail-oriented IT Support Engineer (Night shift) to provide L1 to L2 infrastructure and system support across our internal network and platforms. You will play a key role in supporting day-to-day IT...
Search PersonnelJurong East, 21 km from Bedok
Position : Regional IT Support Engineer (DHCP /Cloud Management / IT Infrastructure)
• loud Management / IT Infrastructure/ DHCP)
• Location : International Business Park (Nearest MRT: Jurong East walking distance)
• Working hours : 5 days...