IT Infrastructure Specialist/Lead (Business Solutions)
Company description:
Far East Organization, together with its Hong Kong-based sister company Sino Group, is one of Asia's largest real estate groups. The group has publicly-listed as well as private development and investment companies under its umbrella and operates in Singapore, Malaysia, Hong Kong, China, Taiwan, Australia, Japan, and Hawaii.
Far East Organization operates as a Christian enterprise which seeks to be a community of love and a workplace of grace doing business guided by the eternal truths of Jesus Christ.
Far East Organization is the largest private property developer in Singapore. Since its establishment in 1960 by the late Mr Ng Teng Fong, Far East Organization has been contributing to the transformation of Singapore's urban landscape, having built over 780 developments including 55,000 private homes.It is also the city-state's largest private residential landlord and operates one of the largest hospitality portfolios in Singapore. A one-stop real estate emporium, Far East Organization has development and investment interests across diverse sectors covering mixed-use, residential, hotels, serviced residences, retail, office, self-storage, healthcare and industrial developments.
Far East Organization includes three listed entities: Far East Orchard Limited, a hospitality and property group, Far East Hospitality Trust which consists of Far East Hospitality Real Estate Investment Trust and Far East Hospitality Business Trust, and Yeo Hiap Seng Limited, a 121-year-old industry pioneer of processed food and beverage products in Southeast Asia.
Far East Organization is the winner of 13 FIABCI World Prix d'Excellence awards, the highest honour in international real estate. The Organization was conferred the Best Organisation for Championing Human Capital by Singapore Human Resources Institute (SHRI) in 2021.Far East Organization ranks among the top 50 Singapore's Best Employers 2022 by The Straits Times - Statista.
Job description:
About Us
Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia's largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.
Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.
Far East Organization is the winner of 14 FIABCI World Prix d'Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time's Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us.We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.Our health and well-being benefits provide physical, mental and spiritual support to our people and their families.
In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, family care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas.
We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.
About the role
The Infrastructure Technology Specialist/Lead supports the Infrastructure Services team in designing, delivering, and maintaining infrastructure components that enable business solutions across Far East Organization.
This role is suitable for a technically strong infrastructure professional who has gained hands-on experience and is ready to take on broader responsibilities in solution design, vendor management, and team collaboration. This position provides a pathway toward future roles in infrastructure management or solution leadership.You will gain direct exposure to project delivery, vendor engagement, and infrastructure standardization initiatives across multiple business units, including Hospitality, Retail, and Real Estate.
Responsibilities
Solutioning and Design (≈70%)- Support the design and implementation of infrastructure solutions for new property developments, hotel openings, and business initiatives..
- Assist in developing network, voice, and security architectures, with emphasis on Cisco Meraki (Wi-Fi, switching, and firewalls).
- Prepare technical proposals and documentation, and present solution options to internal stakeholders.
- Participate in integration design between infrastructure systems and hospitality-related applications (HSIA, IPTV, PABX, Door Lock, CCTV).
- Collaborate with internal teams and external vendors to ensure solutions meet technical and business requirements.
- Support day-to-day operations across infrastructure platforms (networking, compute, storage, cloud, and security).
- Work closely with other Infrastructure Leads, the Operations team, and Engagement Managers to resolve escalated issues, ensure service continuity, and maintain overall system reliability.
- Participate in system health reviews and identify opportunities for operational improvements.
- Assist in managing vendor performance to ensure service levels, cost effectiveness, and quality delivery.
- Support governance and security activities, including compliance checks, access management, and audit documentation.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3 to 6 years of experience in IT infrastructure design, implementation, or operations, preferably in hospitality, real estate, or similar environments.
- Strong technical knowledge in networking technologies, especially Cisco Meraki.
- Familiarity with hospitality infrastructure systems such as HSIA, PABX, IPTV, Door Lock, and CCTV.
- Experience working with vendors and service providers, reviewing technical proposals, and coordinating delivery.
- Working knowledge of Microsoft Azure and security fundamentals (firewall policies, access control, vulnerability management).
- Good documentation, analytical, and problem-solving skills.
- Able to communicate clearly with both technical and non-technical stakeholders.
- Organized, dependable, and proactive in follow-up and execution.
- CCNA or equivalent
- Cisco Meraki Associate or Specialist certification
- ITIL Foundation
- CompTIA Network+ or Security+
- Collaborative team culture with mentorship from experienced Infrastructure Leads.
- Opportunities to work on diverse and visible projects, including new hotel openings and infrastructure upgrades.
- Exposure to cloud-managed networks, enterprise platforms, and modern security frameworks.