Systems Engineer (MVNE)

IP-Tribe is seeking a highly motivated Systems Engineer to support our MVNE (Mobile Virtual Network Enabler) systems.

As a Systems Engineer at IP-Tribe, you will join a team of dedicated engineers. In this role, you will work in technical environments to provide professional, high-quality support and assistance to our customers.

Our focus is on agility, and we seek someone who can ensure continuity in rapidly changing conditions. This involves close collaboration, working in cross-functional and self-organising teams, enabling swift issue resolution, and maintaining strong relationships with demanding users and customers.

Responsibilities:

• Attend all scheduled internal Knowledge Transfer (KT) sessions or on-the-job training.
• Execute assigned tasks within project schedules or support tasks.
• Develop or adhere to Method of Procedures (MOPs) for task execution, validated and approved by the Manager.
• Track daily work hours and submit reports by the end of each business week.
• Verify compliance with statutory and regulatory requirements.
• Ensure all work aligns with industry best practices and contractual obligations.
• Maintain information security throughout employment.
• Implement changes only upon approval of Change Requests (CRs).
• Conduct relevant tests as needed.
• Record and upload project information, reports, and testing results to SharePoint or other required platforms in compliance with regulations.
• Assist with handover and takeover of completed works.
• Coordinate project matters with all involved parties.
• Attend and record minutes of relevant meetings.
• Execute management directives effectively.
• Perform any additional duties as required.
• Support Technical Assistance Center (TAC) duties upon request – this will be a 24/7 support duty on rotational basis within the team (TAC allowance applicable)

Requirements:

• Polytechnic diploma, bachelor’s degree or fresh graduate.
• 1-2 years of experience in telecommunications, IP telephony, or data networking support within the APAC region.
• Proficiency in telecommunication, cybersecurity, IP telephony, AWS/Azure cloud Env, database management, Linux Operating Systems, or data networking.
• Professional certifications in relevant areas are advantageous.

• Ability to troubleshoot technical issues independently or with vendor assistance.
• Motivated, results-oriented, and dedicated individual capable of initiating appropriate actions and strategies.
• Self-sufficient and able to work with minimal supervision.
• Keen interest in staying updated with emerging technologies.
• Capable of following instructions and devising problem-solving strategies.
• Proficient in verbal and written communication in English.