Training Specialist [IT | Internal teams training | Enterprise software/Productivity Tools/IT System] - SM09 - Toa Payoh

IT Trainer

Salary: Depends on experience

This role includes instructional delivery and training content development, with an emphasis on technical accuracy and improvement.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Proven experience as an IT Trainer, Technical Instructor, or similar role.
• Knowledge of enterprise software, productivity tools, and IT systems.
• Familiarity with adult learning principles and instructional design methodologies.
• Certifications such as MCT, ACLP and others related to vendor certifications are a plus.
• Experience with e-learning tools and Learning Management Systems (LMS) is an advantage.

Key Responsibilities:

• Deliver instructor-led and virtual classroom training to partners and end-user customers on a regular schedule.
• Work closely with key vendors to ensure training content is accurate, up-to-date, and aligned with business needs.
• Provide technically relevant instruction, assessment, and feedback in both lecture and hands-on lab environments.
• Prepare and maintain comprehensive course syllabus, ensuring all learning objectives are clearly defined.
• Design, update, and maintain all instructional course materials, including manuals, presentations, and training content.
• Utilize training technologies such as video conferencing, distance learning platforms, and Learning Management Systems (LMS).
• Conduct training needs analysis to identify skill gaps and recommend appropriate learning solutions.
• Stay current with industry trends, emerging technologies, and IT practices.
• Evaluate training effectiveness and implement improvements based on feedback and performance metrics.

WhatsApp: https://wa.me/6591044149 (Shermaine)

The Supreme HR Advisory Pte Ltd EA No: 14C7279