Massage Therapist

MORROW HEALTH

Supported by evidence-informed practice and data from wearables and lifestyle inputs, MORROW Health helps members recognise patterns, build consistency, and stay accountable—turning insight into everyday action that supports long-term vitality, strength, and clarity, without medical diagnosis or treatment.

Reports To: Program Manager

Role Overview

As the Massage Therapist, you will be responsible for providing professional and exceptional massage and body treatments, ensuring client comfort and safety, maintaining a clean and organized work environment, and contributing to the overall operational efficiency and guest satisfaction of the establishment.

By living and modelling the six pillars in your own life, you will be able to speak authentically and confidently about the benefits offered by the Recovery Zone. You will also work closely with the rest of the Recovery Zone team to ensure the best possible experience for all members at the Recovery Zone.

Key Responsibilities

Deliver exceptional treatments:

• Perform a variety of massage services using appropriate tools and products. Provide face and body treatments including facials, scrubs, wraps, and hydrotherapy, always prioritizing guest comfort and safety.

Provide Guest-focused care:

• Assess guest needs and inquire/ read about their contraindications (e.g., allergies, high blood pressure, pregnancy) before each service.
• Be punctual for all appointments and thoroughly review them post-treatment, including entering preferences and notes of each guest into the system.
• Escort guests to and from treatment rooms, checking in to ensure their comfort throughout the service.
• Courteously interact with guests, answering all spa and wellness centre related questions.
• Handle inappropriate guest behaviour by following standard operating procedures, which may include stopping a treatment and informing a supervisor.

Maintain a pristine environment:

• Keep all treatment rooms and recovery zone areas clean and neat at all times.
• Keep the treatment room, rest area clean and neat at all times, arranging tools, equipment and linen meticulously.
• Clean, maintain, and sterilize tools.
• Dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift.

Operational support:

• Assist in the operations as needed, including the Reception area, Retail Area, Relaxation Area, Preparation Room, and Recovery Zone areas.
• Maintain an accurate inventory of supplies for treatment rooms.
• Report any dysfunctional equipment to the Recovery Zone Manager promptly.

Professional Development& Teamwork:

• Stay up-to-date with current techniques and modalities in your field.
• Attend daily line-ups, weekly, and monthly Recovery Zone meetings.
• Assist and perform various demonstrations and events as required.
• Adhere to all internal standards and procedures to ensure a consistently high standard of service throughout the Recovery Zone.
• Monitor and stick to your time schedule throughout the day.
• Perform all daily assigned massage therapist tasks and other duties as assigned by your supervisor, maintaining a friendly and professional business attitude.

• Possess a valid certificate in massage services (E.g. CIBTAC/CIDESCO/ITEC/WSQ qualifications)
• At least 2 years of experience as a Spa/Massage therapist
• Good communication skills with a warm, caring attitude towards guests and Morrow members

Why Join Us

This is a career-defining opportunity to shape the future of longevity medicine while working alongside world-class clinicians and technologists. You will contribute to initiatives that directly lead to extending human healthspan while establishing Singapore as the global hub for longevity innovation.

At Morrow, you will not only help define operational excellence but also build the culture, rhythm, and future of interventions. You won't just be joining a team. You will be co-creating tomorrow.

Morrow Health Pte Ltd is an equal opportunity employer committed to building a diverse and inclusive team.