Adminstrative Executive (Shipping / Logistics)

Location: Joo Koon, Singapore

The Role:

As an integral part of Germaxco's operations, our Customer Service Team is responsible for ensuring smooth logistics and operational workflow for our customers. The Shipping Executive is expected to be a team player, communicative, and meticulous in handling shipping documentation and inquiries in a fast-paced environment.

Benefits:

• Job Training provided
• 5 days work week with hybrid work arrangement upon completion of probation.
• Company additional leave benefits and incentives

Main Responsibilities:

• Drive a "customer first" initiative: communicate excellent customer service standard through timely and appropriate support and achieve internal and customer KPI requirements
• Understand and perform trade and customs-related processes such as Tradenet, Portnet, and NTP
• Schedule and monitor air and sea (import and export) freight bookings and documentation
• Coordinate with customers, peers, and vendors to ensure smooth flow in daily operations
• Perform invoicing processes and ensure efficiency and accuracy of the accounts receivables and accounts payables
• Ensure all shipping documentation, booking requirements and other information required are complete and free of error by verification and on-time processing
• Ensure standard operating procedures, as set by the company and outlined using ISO certification guidelines, are followed

Requirements:

• Minimum Diploma
• Experience in Shipping and/or Logistics is preferred
• Proficient use of Microsoft Office applications
• Ability to learn new software systems if needed
• Excellent attention to detail
• Highly organised and responsible team player
• Must have working rights in Singapore

Please include the following in your resume:

• Educational Background
• Work Experience
• Current and Expected Salary
• Date of Availability or Notice Period