Customer Service Officer - Hougang

apartmentPuricare Pte Ltd placeHougang scheduleFull-time calendar_month 

Customer Service Officer (Up to $3000)

Position 1

Responsibilities
  • Support on all technical, operations, and logistic matters
  • Handle and liaise incoming shipment
  • Prepare quotation/Delivery order
  • Update daily jobs on CRM system
  • Follow up with Customer on site situation/installation date/demo/training
  • Coordinate on all site installation/delivery schedule
  • Any adhoc duties as per assigned

Position 2

Responsibilities
  • In Charge of all contracts and liaise with customers
  • Reply emails and answer phone calls for customers enquiries
  • Schedule daily jobs
  • Update daily jobs on CRM system
  • Work closely with technical team
  • Any adhoc duties as per assigned
Requirement
  • Min ITE or diploma in Engineering Discipline
  • At least 1 year of relevant working experience
  • Bilingual in English
  • Able to communicate with Chinese-speaking customers
  • Proficient in MS office applications
  • Good communication and negotiation skills
  • Posses initiative and able to work independently with minimal supervision
  • Able to work under pressure and meet tight deadlines

Interested candidate may email your resume to: [email protected] or whatsapp to: 96518935

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