Duty Manager / Senior Duty Manager - Toa Payoh
Hotel Chancellor @ Orchard Pte. Ltd. Toa Payoh Full-time
Job Description
- To supervise the day-to-day operations of the Front Desk Reception.
- To oversee staff during their shift, ensuring they are performing their duties effectively and efficiently.
- To manage guest-related operations, including check-in, check-out, and inquiries
- To provide excellent customer service for needs, requests, and concerns promptly and professionally.
- To respond to emergencies, following established procedures and protocols.
- To coordinate with the security department, ensuring that security is effective.
- Work closely with other hotel departments.
- Any other duties assigned by the Front Office Manager.
- Enjoys interacting with people.
- Has strong interpersonal skills.
- Must be detail-focused and guest-oriented.
- Requires good communication skills, both verbal and written.
- Extensive knowledge of the hotel, its services, and facilities.
- Willing to go extra mile to elevate guest stay experience.
- Duty meals
- Annual Wage Supplement (AWG)
- Dental / Optical benefits
We regret to inform that only shortlisted candidates will be notified for interview.
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