[ref. u76478404] Bukit Merah - Duty Manager / Senior Duty Manager

apartmentHotel Chancellor @ Orchard Pte. Ltd. placeBukit Merah scheduleFull-time calendar_month 
Job Description
  • To supervise the day-to-day operations of the Front Desk Reception.
  • To oversee staff during their shift, ensuring they are performing their duties effectively and efficiently.
  • To manage guest-related operations, including check-in, check-out, and inquiries
  • To provide excellent customer service for needs, requests, and concerns promptly and professionally.
  • To respond to emergencies, following established procedures and protocols.
  • To coordinate with the security department, ensuring that security is effective.
  • Work closely with other hotel departments.
  • Any other duties assigned by the Front Office Manager.
Job Requirements
  • Enjoys interacting with people.
  • Has strong interpersonal skills.
  • Must be detail-focused and guest-oriented.
  • Requires good communication skills, both verbal and written.
  • Extensive knowledge of the hotel, its services, and facilities.
  • Willing to go extra mile to elevate guest stay experience.
Benefits
  • Duty meals
  • Annual Wage Supplement (AWG)
  • Dental / Optical benefits

We regret to inform that only shortlisted candidates will be notified for interview.

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