Quality Engineer / Supplier Quality Engineer (SMT) - Bedok

SUMMARY

Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

The primary responsibilities of an SMT Quality engineer include:

• Developing and implementing SMT process improvements
• Troubleshooting and resolving SMT process issues
• Collaborating with cross-functional teams to ensure product quality and reliability
• Conducting process capability studies and statistical process control (SPC) analysis
• Training and mentoring production staff on SMT processes and best practices
• Strong understanding of electronic components and PCB assembly processes
• Knowledge of SMT equipment, such as pick-and-place machines, reflow ovens, and inspection systems
• Familiarity with industry standards and specifications, such as IPC and J-STD
• Proficiency in statistical analysis and problem-solving techniques
• Excellent communication and teamwork skills
• Ability to work in a fast-paced, dynamic environment
• Develop and maintain QA plans and process routings, which reflect intended/actual activities.
• Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
• Evaluate and support inspection processes via inspection aids and instruction guidelines.
• Support all training programs by development and implementation of specialized training sessions for all applicable functions.
• Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
• Review all supplier or customer discrepancies. Coordinate and track the corrective/preventative action effort.
• Provide trend analysis of defects occurring at the customer, supplier and internally.
• Participate in the vendor survey activities as applicable.
• Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
• Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
• Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
• Interface and provide technical support on quality issues with the customer as needed.
• Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team-building concepts as necessary as part of the corrective/preventative effort.
• Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.

• Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
• Comply and follow all procedures within the company security policy.

As a Supplier Quality:

• Supplier Quality Engineers often have the following duties and responsibilities:
• Evaluate and select suppliers based on their ability to meet product and schedule requirements
• Develop and implement supplier quality evaluation and control systems
• Conduct supplier audits to drive process standardization, waste elimination, and continuous improvement
• Monitor, communicate and improve key supply chain KPIs, including Supplier On Time Delivery, Defects Per Million Opportunities (DPMO) and Cost of Poor Quality (COPQ)
• Work with internal and external stakeholders to resolve supplier quality issues
• Collaborate with supplier representatives on quality problems, ensure corrective actions are implemented and contribute to supplier quality improvement programs
• Manage and maintain supplier performance metrics, assessment, and certification programs
• Train suppliers to execute specific quality system processes
• Coordinate with engineering and procurement teams to ensure supplier compliance with contractual requirements

MINIMUM REQUIREMENTS

Bachelor's degree in Mechanical Engineering or a similar discipline and preferably 2 years related experience in SMT/PCBA Manufacturing or Supplier Quality.

Knowledge in Product Quality / Process Quality / Customer Quality required.