Administrative officer / executive

Job Summary

You will manage motor insurance client enquiries, handle policy renewals, maintain customer databases, prepare quotations, process policies, and provide administrative support to ensure smooth insurance operations.

• Follow up promptly with clients on motor insurance enquiries to provide timely assistance
• Handle policy renewals for clients to maintain continuous coverage
• Update and maintain the customer database accurately to ensure data integrity
• Prepare motor insurance quotations and issue policies to meet client needs
• Process insurance policies and related documentation efficiently to support operations
• Provide administrative support including filing, printing, and managing emails to ensure office workflow

• Strong organisational skills demonstrated by managing multiple tasks and maintaining accurate records
• Excellent written and verbal communication skills to interact effectively with clients and team members
• Good interpersonal and customer service skills to build positive client relationships
• Ability to work independently and manage multiple tasks in a fast-paced environment
• Results and service-oriented mindset to achieve targets and deliver quality service
• Proactive and fast-paced working attitude to meet deadlines and handle urgent requests

• Working Location: 5 minutes’ walk from Somerset MRT Station
• Working Hours: Monday to Friday, 9:00 AM – 6:00 PM