Bukit Merah - Project/Operations Manager – F&B Event Booths

Job Summary

We are looking for a dynamic and hands-on Project/Operations Manager to lead our offline event booth operations, with a key focus on delivering a high-quality Food & Beverage (F&B) experience. This role will primarily manage Mid-Autumn Festival booths and will be responsible for ensuring seamless day-to-day operations, accurate sales reporting, effective team coordination, and timely product fulfillment.

Key Responsibilities

• Plan, oversee, and execute setup, daily management, and teardown of offline event booths
• Ensure all booths meet brand guidelines, cleanliness standards, and provide an outstanding customer experience
• Drive operational excellence in Mid-Autumn Festival booth activities and performance metrics

• Monitor and consolidate daily sales across multiple booth locations
• Analyse performance trends and provide actionable insights for continuous improvement
• Work closely with internal teams to ensure the accuracy and timeliness of reporting

• Manage staffing schedules and coordinate daily shift planning for promoters and booth crew
• Lead and motivate onsite teams to uphold service standards, drive engagement, and meet sales targets
• Serve as the point of contact for resolving operational issues and ensuring morale

Requirement:

• Proven experience in managing event booths or F&B operations.
• Strong leadership and people management skills.
• Excellent organisational and problem-solving abilities.
• Ability to work flexible hours, including weekends and peak festival periods.
• Good communication and reporting skills.
• Familiarity with Mid-Autumn Festival retail operations (preferred but not required).