Customer Service Representative (SAP SD) - Toa Payoh

Adecco is partnering with an Italian multinational corporation specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are looking for a Customer Service Representative to join the team!

The Opportunity

Adecco is partnering with an Italian multinational corporation specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are looking for a Customer Service Representative to join the team!

This position is key to upholding strong customer relationships and operational effectiveness.

• Permanent, full time employment
• Location: Central region, Novena
• Working hours: Monday - Friday, 8.30am to 5.30pm
• Salary Package: up to $3500 basic + AWS

• Act as a link between plants and customers to ensure smooth flow of information both ways.
• Enter and process Sales Orders in SAP - SD Module following defined procedure.
• Coordinate with Production Planners to gather information on availability of goods.
• Coordinate with Logistics to gather information on ETAs to be passed onto customers.
• Generate invoices and coordinate internally to generate relevant documents to allow export / import in the destination countries.
• Acknowledging and coordinate internally to resolve customer complaints.
• Set-up in SAP of commissions' agreements and relevant settlement.

• Minimum Diploma holder
• At least 3 years of experience in order fulfillment
• Comfortable to work with colleagues in different time zones (HQ in Italy with 6 hours gap)
• Good communication internally and externally.

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [email protected] in MS Word Copy.
• We regret that only shortlisted candidates will be notified.

Personnel Registration Number: R24121511