Customer Service Representative - Yishun
ICHOR SYSTEMS SINGAPORE PTE. LTD. Yishun
The purpose of a Customer Service Specialist is to enter customer orders accurately and efficiently into a company's order processing system. This role is responsible for verifying customers’ information, ensuring the accuracy of product details and pricing, and ensuring orders are processed in a timely manner.
The Customer Service Specialist may also be responsible for responding to inquiries from customers or sales representatives, troubleshooting any issues with orders, and providing customer service as needed
Responsibilities- Contact for Customer Inquiries, orders, complaints, RMA’s and quotes.
- Enter customer orders into database accurately and promptly
- Verify order details for accuracy and completeness
- Provide order confirmations to customers
- Communicate with customers to resolve order discrepancies
- Maintain detailed and organized records of orders
- Collaborate with sales and warehouse teams to ensure order fulfillment
- Provide exceptional customer service
- Perform other administrative tasks as required
- Proven work experience as an Order Entry Clerk, Sales Administrator, or similar role
- Strong problem solving skills
- Proficiency in data entry and management
- Proficient in MS Office Suite, particularly MS Excel
- Aptitude for understanding a wide array of part numbers and manufacturing processes
- Excellent communication and customer service skills both written and verbal
- Strong attention to detail and accuracy
- Ability to multi-task in a fast-paced, deadline-driven environment
- High school diploma or equivalent
Julius ConsultingToa Payoh, 11 km from Yishun
Join our dynamic team as a Customer Service Representative! ?
Are you a people-person with a passion for problem-solving? Do you thrive in a fast-paced environment where every day brings a new challenge? If so, we've got the perfect opportunity...
ICHOR SYSTEMS SINGAPORE PTE. LTD.Sembawang, 3 km from Yishun
and pricing, and ensuring orders are processed in a timely manner. The Customer Service Specialist may also be responsible for responding to inquiries from customers or sales representatives, troubleshooting any issues with orders, and providing customer...
AdeccoToa Payoh, 11 km from Yishun
Adecco is partnering with an Italian multinational corporation specializing in performance additives and solutions for water treatment, lubricants, and oil & gas. We are looking for a Customer Service Representative to join the team...