Customer Service/Sales Coordinator- Up to $4000+ AWS | WEST -MNC - Bukit Batok - ref. c68042403
- Location: West (Tuas
- transport provided from Tuas Link MRT)
- Office to shift to Tuas West next year
- Working hours: 5 days, Monday to Friday (8.30am to 5.30pm)
- Salary (commensurate on experience): Up to $4000 + AWS + Variable Bonus + OT + Medical
- Duration: Permanent
- Industry: Manufacturer
Main Responsibilities:
- Responsible for processing of customer enquiry through emails and phone calls
- Liaise with customers on their service enquires
- Provide information in answer to inquires about accounts, products and services to the customers and must interact with them
- Able to generate sales from customers enquires
- Liaise with customers on fulfilment discrepancies
- Ensure effective customer service by coordinating service requirements of the customer with other department as necessary
- Proper planning on allocation of service engineer for job assigned
- Handling Purchasing matter as per customer enquires
- Ensure assigned vessels are monitored constantly
- Taking extreme care when assigned engineers onboard executing jobs
- Spare used by engineers onboard must always approved by customers
Requirements:
- Min Diploma in Business/Electronics & Electrical
- 1-2 years working experience in Marine Navigation system Industry but not a must
- Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
Email to [email protected]
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Joie Chang
Deputy Consulting Director (APAC)
Reg no.: R2090601EA No: 13C6684
Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.