Customer Service Officer (Call Center) - Bukit Merah
Bukit Merah Temporary
Customer Service Officer (Call Centre) - 1 Year Contract - Singapore
Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.
Location: West of Singapore
Key Responsibilities:
- Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
- Provide friendly and efficient assistance to ensure a pleasant customer experience.
- Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
- Follow up on unresolved incidents and ensure timely resolutions.
- Experience: At least 1 year of experience in a call centre or customer service environment.
- Proficiency in Mandarin is a plus to effectively liaise with Chinese-speaking vendors and end-users.
- Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
- Immediately Available candidate is a plus.
This is a 1 year contract to start, renewable and convertible to permanent.
Toa Payoh, 7 km from Bukit Merah
Customer Service Officer (Call Centre) - 1 Year Contract - Singapore
Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer to join our team in Singapore! You’ll play...
HELIUS TECHNOLOGIES PTE. LTD.Bukit Merah
Position: Customer Service Officer/Call Centre(Banking)
Shifts Role: Morning and Afternoon
Job Requirements:
1. Comfortable with using computer applications and tools.
2. 1 year of experience in customer-facing roles (front or backend...
Tat Lee Engineering Pte. Ltd.Bukit Batok, 11 km from Bukit Merah
Job Description & Requirements :
Job Purpose
The purpose of Customer Service Officer is to process order and co-ordinate operations within the Company. The department is a link between Sales to operations. Customer Service Officer is to execute...