Customer Service Manager - Geylang
Geylang Full-time
Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry
- Selling of products and services
- Communicating with customers via telephone, WhatsApp, face-to-face, social media and email
- Handle POS system and collecting payments
- Handling customer’s feedbacks
- Assist marketing team
- Improving customer service procedures, policies and standards
REQUIREMENTS:
- Team player
- Excellent verbal and written communication skills
- Possess strong interpersonal, efficiency & organisational skills
- Multi-tasking capabilities and willingness to go for the extra mile
- Able to converse in English
- Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period
- 5.5 days work week
Base Salary $2000 - $3000 depending on expereience
Plus commissions
Geylang
Our Client in the 3PL Industry is currently hiring~
Customer Service Manager | Logistics | Retail | Up to $4800
JOB DESCRIPTION
• Maintain inventory accuracy in customer’s WMS system
• Data compilation & reconciliation related reports
• Achieve...
KOLORIST PTE. LTD.Geylang
with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process
Qualifications & Requirements...
Geylang
detailed reports on your findings.
• Hiring and training new customer service agents.
• Managing the approved budget of the customer service department.
• Staying informed on the latest industry techniques and methods....