Assistant IT Manager (General IT/ Cybersecurity)

Job Description:

• Manage and maintain the company's IT infrastructure, including servers, networks, computers, printers, and communication systems.
• Provide technical support and troubleshooting for hardware, software, network, and system-related issues.
• Administer email systems, user accounts, and access permissions.
• Manage IT asset inventory, software licenses, and equipment procurement.
• Coordinate with external IT vendors and service providers to ensure timely support and project delivery.
• Support the implementation and maintenance of business applications, ERP systems, document management systems, and cloud-based solutions.
• Develop, implement, and monitor IT policies, procedures, and best practices.
• Lead cybersecurity initiatives, including security monitoring, user awareness training, vulnerability management, and compliance programs.
• Support Cyber Trust Mark certification, cybersecurity audits, and insurance-related security requirements.
• Ensure regular system backups, disaster recovery planning, and business continuity measures are in place.
• Manage IT projects, system upgrades, and digital transformation initiatives.
• Prepare IT proposals, budgets, and recommendations for management review.
• Supervise and guide IT support personnel and coordinate IT-related training for employees.

Requirements:

• Preferably Degree in Information Technology, Computer Science, Information Systems, or a related discipline.
• At least 5 years of experience in a supervisory or team leadership role.
• Strong vendor management experience
• Network architecture and administration
• Server and virtualization technologies
• Experience in managing IT infrastructure, cybersecurity, and enterprise systems.

Experience working with external vendors and managing IT projects.