$2580 | Customer Service Executive (Call Centre) | Tampines | 25 Aug – 30 Sep
Customer Service Executive (Call Centre)
Department / Location: Customer Contact Centre (CCC) DepartmentWorking Hours:
- Mon–Thu: 8:30am – 6:00pm
- Fri: 8:30am – 5:30pm
Contract Duration: 25 Aug – 30 Sep 2025 (with possible 1–2 month extension)
Job Scope:The Customer Service Executive will handle customer inquiries primarily via phone, providing accurate and efficient solutions in a fast-paced environment. Responsibilities include managing calls using CRM systems, updating records, referencing knowledge bases, and assisting with User Acceptance Testing (UAT) to ensure smooth operation of new systems.
Flexibility to take on varied tasks and adapt to changing work requirements is essential.
Requirements:
- Strong communication and active listening skills
- Ability to maintain professionalism and deliver positive customer experiences under pressure
- Be able join a mandatory 3-day paid training 19–21 Aug 2025 (dates may be adjusted)
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
Should you be interested in this position, kindly directly contact/message +65 9788 4066 (Cheryl) for a quicker response.
We regret to inform that only shortlisted candidates will be notified.
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