Technical Support Engineer [IT Asset Management | Central] - Toa Payoh
Good Job Creations Toa Payoh Full-time
Job Order ID: 998372]
EA Personnel Registration Number: R23117353
Responsibilities:
- Deliver timely and accurate technical support by addressing customer inquiries and service requests.
- Identify, analyze, and resolve software and hardware issues using effective troubleshooting methods.
- Offer assistance with technical problems related to computer systems, applications, and equipment.
- Develop and maintain technical guides and documentation to support users and internal teams.
- Assist with new product certification processes and renewal submissions.
- Provide support for the company’s warranty entitlement and claims management system.
Requirements:
- Bachelor's degree in Computer Science or a related field.
- 3 to 5 years of relevant hands-on experience.
- Proficient in using Microsoft Office tools.
- Excellent analytical and problem-solving skills.
- Skilled in identifying and resolving issues with hardware, software, and network systems.
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EA Personnel Name: Zoe Lang Zhen ZhenEA Personnel Registration Number: R23117353
EA License No.: 07C5771
#SCR-zoe-lang
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Job Order ID: 998372]
Responsibilities:
• Deliver timely and accurate technical support by addressing customer inquiries and service requests.
• Identify, analyze, and resolve software and hardware issues using effective troubleshooting methods...
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