Order Fulfilment Specialist ($2,500 - $3,500 | 5 days | Yishun)

• 5-day work week
• Strong in-house brand
• Award-winning growth

Our Client, a leading distributor of medical supplies, is inviting qualified candidates to fill the position as Order Fulfilment Specialist.

RESPONSIBILITIES:

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

REQUIREMENTS:

• Min GCE ‘N’ or ‘O’ Level or equivalent
• At least 1 year relevant experience
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Knowledge of relevant computer applications
• No experience are welcomed to apply

OTHER INFORMATION:

• Location: Yishun
• Working Days/Hours: 5 days/Office hours
• Salary: Up till $3,500 (salary will commensurate according to experience & qualifications)
• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.